Terms and Conditions
Age Restriction
All persons ordering from this site must be 18 years of age or older and may not order for any persons under this age. By placing an order, you confirm you are at least 18 years of age.
Limited Edition Restrictions
We have a quantity restriction in place with certain products to give as many of our customers as possible the opportunity to purchase limited release bottles. These are restricted by the number of bottles any one customer / household can buy. Attempting to buy more than 1 will result in your orders being cancelled and refunded. This is in-store and online. Allocated products are split evenly to our website and store.
Refunds For Overselling
With the overwhelming increase in demand for limited releases we reserve the right to refund orders that we are unable to fulfil. We will fulfil the orders in numerical order. This issue can be caused by a large volume of orders being placed at the same time for the same product.
Our physical store shares the stock with the website, in some occasions before an order is picked the product ordered can have sold from the shelf in the store. We will advise how long until new stock is going to be, offer an alternative or a full refund.
Bottle Size
All bottles are 70cl for spirits and 75cl for wines unless stated otherwise. Prices including VAT @20%.
Errors & Omissions
We reserve the right to alter of change the prices within this site without prior notice, if an error has occurred.
Images & Presentation
With such a large catalogue of products it can be hard to keep up with all the presentation changes that producers make. You will be sent what you have ordered, presentation may vary due to this reason. If you require a certain presentation, maybe something old or discontinued and are unsure then please get in touch before ordering.
Discounts, Vouchers and Coupons
‘Coupon’ codes are only valid for orders placed online. Discount codes are not valid in conjunction with any other discount codes, unless otherwise stated. Voucher Codes will not be applied to ‘Restricted Products’ (these are products with Max. Purchase Quantities applied against them or we are in short supply – Drink Finder reserve the right to choose which products are classified as Restricted).
Free Delivery codes are for use with UK Mainland only (Drink Finder reserve the right to make changes to this at any moment and some Post Codes may incur charges i.e. Highlands, Islands and Channel Islands).
Strength & Vintages
May vary from those shown, but we will update as often as possible. In these circumstances we will send the next vintage available. Please specify in the extra Info if you require a specific vintage or strength.
Insurance
All goods sent within the UK will be insured. Goods sent outside this area will be sent at the purchasers responsibility. Although all goods are packaged with the upmost care. Our company name is Liquor Store Center LTD and this will show on your bank statement.
Dispatch & Delivery
We aim to dispatch all orders received before 2pm on the same day (Monday to Friday). If for some reason your order is going to be delayed we will notify you of this. For further information on delivery times, terms and conditions please see the Delivery Information page.
Goods are sent via a third party carrier and their terms and conditions apply.
Secure Payments
We are passionate about the service we offer and that includes our approach to security. Maintaining your privacy is a priority which is why we use Sage Pay, a third party payment specialist. They are one of the largest independent payment processor in the UK and are compliant to the highest level in payment card industry data security standards (PCI DSS). So you can be assured that all the information you enter is safe and secure.
Card Security
We won’t capture or store your card details and once you have entered your card number into a payment page securely hosted by Sage Pay, all sensitive data is encrypted and sent to the banks for processing. Once your transaction has been submitted, you will be automatically redirected back to our site where you will receive a confirmation regarding your order. Through Sage Pay, we have also enabled 3D Secure (Verified by Visa and SecureCode by MasterCard). This is an additional check to confirm no one but you is using your card. This box will appear and ask you to enter a selection of characters from your password e.g. first, third and fifth character. So don’t be alarmed if this additional check appears.
Data Protection
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes: Your name, address, phone number and email address.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings
To help us understand your needs and continue to improve our service, we have partnered with the 3rd party review website Reviews.co.uk to collect customer feedback. All reviews on Reviews.co.uk are from verified customers.
Your feedback is very important to us, by placing an order with us here at Drink Finder you are giving consent for us to share the order details (Name, Email & Items Ordered) with our reviews website and you may receive an email from Reviews.co.uk. This may be an email to review us as a business or inviting you to review the products you have purchased for others to see on our website to help make a decision. Please feel free to let us know what you think. We read all our reviews and your feedback helps us to ensure that we can continue to improve our range and service.